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MTC is committed to respecting the privacy of our Website users. Comments, suggested improvements or problems that are communicated to us by way of the Suggestions feature of this Website may be forwarded in some cases to our partner agencies for information and resolution.
Cookies and Tracking Technology
Some of our web pages use "cookies". A "cookie" is a small text file that may be used, for example, to collect information about web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of the website features, and we recommend that you leave them turned on.
You may set most browsers to notify you if you receive a cookie or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, your user experience within the website may be affected.
Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Anonymous clickstream information is collected for every visitor to this site. This includes pages viewed, date and time, and browser type. IP numbers are not stored, but are temporarily used to determine domain type and in some cases, geographic region. We do not make any association between this information and a visitor's identity.
Our use of cookies and other tracking technologies allows us to improve our web site and your web experience. We may also analyze information that does not contain Personal Information for trends and statistics.
Privacy related to 511 Driving Times
MTC and Caltrans work together to provide the data used to calculate 511 Driving Times. Caltrans’ system of loop detectors embedded in the freeways provides some of the driving times data while the FasTrak™ toll transponders are used to provide the remainder.
MTC is deploying a data collection system based on the anonymous use of FasTrak™ toll tags to provide better information about the transportation network to Bay Area travelers, transportation managers, and transportation planners.
MTC has taken steps to establish firm guidelines to ensure that individuals' right to privacy are protected.
MTC is committed to respecting and protecting the privacy of all members of the public. In matters concerning privacy MTC is guided by the following principles:
- All traffic data collection activities will be implemented in a manner consistent with Federal and California laws governing an individual's right to privacy.
- The tag users' consent will be secured before the operation of any data collection system based on toll tags.
- Encryption software in the central software system will mask each tag ID before any other processing is done to ensure that the toll tags are treated anonymously.
- The encrypted tag IDs will be retained for no longer than twenty-four hours and then discarded. No historical database of the encrypted IDs will be maintained beyond that time period.
- No information about, or that is traceable to, any individual person will be collected, stored, or manipulated.
- Information on the data collection, aggregation and storage practices will be available at the 511.org website, which will include traffic data collection methods, privacy policy, and full disclosure on the use of the data.
- Members of the public will be given the ability to contact the program to discuss any privacy questions or concerns.
- All recipients of the data shall comply with these privacy principles.
- An annual evaluation will be conducted to assure that individual privacy is protected.
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